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  • Do prices on the website include VAT?
    Yes, all prices listed are inclusive of 15% VAT. What you see is what you pay.
  • How long will it take to get my order?
    We make every effort to ship all orders within 2 working days. All deliveries are safely and conveniently shipped to your door by The Courier Guy one of SA’s best and most reliable courier companies. The norm is 1-2 days for delivery to major centres and 3 - 5 working days to outlying areas.
  • How much does shipping cost?
    Shipping is charged at cost according to The Courier Guy's most affordable door-to-door rates. In general delivery charges for standard size packages are: Johannesburg - R70 All other major cities - R80 Outlying areas - R120 All orders over R750 ship for free.
  • Do you ship internationally?
    Currently Calico Ikati is only able to ship to South African street addresses.
  • What are the payment options?
    Safe and fully secure payment services are provided by Yoco, South Africa’s leading online payment portal.
  • What is your return policy?
    We do not offer returns or refunds unless the item is faulty. All sale and/or discontinued items are not eligible for exchanges, returns, or refunds We can’t accept any returns or exchanges on earrings for hygiene reasons. if you are not entirely satisfied with your purchase, you may return the pieces within 7 days of receiving them. The item must be unworn, unused, and the original packaging intact and undamaged. All shipping costs involved in the return and replacement process are for the customer making the return’s account. You can either choose a voucher for same amount as your purchase, or exchange for other items to the same value.
  • How do you save my data?
    Basic customer details are securely kept in compliance with the Protection of Personal Information Act (POPIA) of 2021. We will never share any customer data with any third parties for any reason.

Jewelry Care

Jewelry Care

Our pieces are made from high quality brass, stainless steel, aluminium alloy, and sterling silver (all nickel free). Please treat and wear your jewellery with appropriate care, since while all our pieces are well crafted and durable, some are inherently more delicate due to their design. Depending on climate, environment, and skin pH, in some cases it is possible that jewellery may exhibit subtle colour change over time with wear and exposure to UV, sweat, etc.


We therefore suggest the following general care guidelines: 

  • Avoid contact with water or other liquids especially those that are salty or corrosive. (Do not shower/swim with your jewellery or accessories on)

  • Avoid contact with soap / perfume / lotion / hair spray / other cosmetics and chemicals. 

  • Avoid exposing your jewellery to extreme temperatures, strong sunlight, and rough surfaces.  

  • Jewellery cleaner and silver polishing cloths are only recommended for sterling silver pieces (not including gold plated items). For costume and gold plated pieces, please do not use cleaners or polishing cloths. 

  • After wear, simply dry and wipe down your jewellery gently with a clean, dry, soft cloth before storage.  

  • Store the pieces individually ideally in airtight zip bag or container to avoid contact with moist air and humidity.  

  • It is not recommended to wear your jewellery while sleeping. 

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